Frequently Asked Questions

Customer support can be requested via email at info@truconrem.ca or by telephone at: 888 TRUCON 0 (878 2660)

Our platform is currently FREE for both Contractors and Owner-Operators to use.

Hybrid accounts were created for TruCon REM customers who are Contractors looking to hire trucks, but also need to find work for their own Construction and Agricultural trucks.

Once a Contractor books a truck or multiple trucks, the truck Owner-Operator will receive a notification with the details of the job.  The truck Owner-Operator is required to than accept or decline the work within a 4 hour time limit.  The Contractor is than notified as soon as the job is accepted or declined. 

You have 4 hours to accept an invite to a job. After this time the invite will expire.

Truck Owner-Operators must first post their Construction and Agricultural trucks so that our platform can match jobs to your available trucks.

Many filters and factors have been built into the matching of trucks to jobs.  For example: Radius or distance of work in relation to your business address, the type of truck you have to offer ie: Tri-Axel Dump Truck vs Live Bottom, and your availability etc.

 

Still have questions?

If you don’t find what you need on our frequently asked questions page, you can visit our contact page to get in touch with us.